Communication and Negotiation Techniques

By taking part in this seminar, you’ll improve even further your own rhetorical skills and methods of negotiations. 3 days.

Overview

CONCEPT

Language is a very important instrument of good management. In this 3 day program for executives and key managers, you will test your rhetorical and communicative competence in different situations at work – when dealing with the boss, colleagues, employees, customers and suppliers. You‘ll practiceleading meetings and real-world situations using language mechanisms to come out as a winner. After completing the program, you can take what you learn and use it immediately.

WHO SHOULD TAKE PART

  1. Executives from all areas of business who use language as part of a motivational management system
  2. Key management who are constantly communicating and want to use language to convince and inspire others
  3. Executives, specialists and junior staff who want to come out on top in negotiation situations, and want to help achieve company objectives using skillful argumentation.

WHO BENEFITS FROM THIS PROGRAM

If you‘re an executive or business specialist, this program gives you tools for identifying your own strengths and weaknesses in the communication and negotiation process. It puts you on track for improving your effect on others through language. It helps you develop the skills of a motivational management style.

TOPICS COVERED

Knowledge from Communications Research

  • Rules governing interpersonal communications
  • Being an effective meeting leader
  • Convincing rhetoric
  • Winning negotiations – asserting yourself in a friendly and likeable way

Communicating Effectively

  • Forms of communication – verbal and nonverbal
  • Which content should be communicated to which people?
  • How to communicate company messages in the right way
  • Good communication – examples and training
  • Improper communication – examples and training

How to Lead Meetings Effectively

  • Conducting talks, meetings or discussions is an important management skill
  • A systematic look at how an executive conducts meetings
  • The importance of skillful leadership at meetings for the productivity of staff doing mental tasks
  • Rationality and emotion in communications
  • Employing good meeting skills to get others to agree to your ideas and goals

Skillful Negotiations

  • Knowing and applying negotiation techniques
  • Recognizing and fending-off attempts by others at manipulation
  • Recognizing patterns in how individuals react in negotiation situations
  • Adapting your negotiation techniques to the situation
  • Practicing measures for optimization

Rhetoric in Management

  • The psychology of persuasion
  • Practicing being quick-witted
  • Using body-language in a targeted way
  • How to refute unfair attacks with confidence

Skillful Speaking

  • Appearing before groups in a professional manner
  • How to talk with confidence
  • Talking to small groups of employees and customers
Key details

ZN7410

Language
Deutsch
Date
26.02.2020 - 28.02.2020, Berlin
Fees
CHF 3'300.- / EUR 2'900.- Excl. VAT, invoicing in Euro possible (depending on current exchange rate)

ZN7420

Language
Deutsch
Date
23.03.2020 - 25.03.2020, St.Gallen
Fees
CHF 3'300.- / EUR 2'900.- Excl. VAT, invoicing in Euro possible (depending on current exchange rate)

ZN7430

Language
Deutsch
Date
15.06.2020 - 17.06.2020, Zürich
Fees
CHF 3'300.- / EUR 2'900.- Excl. VAT, invoicing in Euro possible (depending on current exchange rate)

ZN7440

Language
Deutsch
Date
19.10.2020 - 21.10.2020, Brunnen
Fees
CHF 3'300.- / EUR 2'900.- Excl. VAT, invoicing in Euro possible (depending on current exchange rate)

ZN7450

Language
Deutsch
Date
07.12.2020 - 09.12.2020, Hamburg
Fees
CHF 3'300.- / EUR 2'900.- Excl. VAT, invoicing in Euro possible (depending on current exchange rate)
Registration
For registration, please click the link below.

Register here
Registration